Question 1

Cancellations

Accepted Answer

We greatly appreciate and require a 24 hours notice to cancel or reschedule an appointment, otherwise full payment is applied to the credit card on file, the gift certificate being used or via a mailed invoice.

For new clients, payment is required at the time of booking. Refunds will not be provided for no shows or cancelling/rescheduling within 24 hours of appointment start time. There are no exceptions to this policy.

Question 2

How do I cancel an appointment?

Accepted Answer

You can cancel use the "Cancel" button within your Confirmation or Reminder email. This link does not allow appointment cancellation less than 24 hours before appointment time.

You can also call us directly at 802.300.3311 or send an email to emily@bodyandbreathvt.com. Please review our 24 Hour Cancellation Policy.

Question 3

Late Arrival

Accepted Answer

All scheduled appointments will end at the scheduled ending time. Clients who arrive late for their appointment will be charged the full session price and will not receive a time extension.

Question 4

No Shows

Accepted Answer

Clients are responsible for notifying Body + Breath if they are running late or unable to make their appointment. Omitting to communicate or show within 15 minutes of appointment start time, the session is considered a No Call, No Show and will be cancelled and charged in full for the missed service.

Not informing Body + Breath of missing the appointment is grounds for immediate termination of any future appointments.

:: CURIOSITIES ::

SUPPORTIVE ANSWERS TO
COMMONLY ASKED QUESTIONS

Cancellations

How do I cancel an appointment?

Late Arrival

No Shows

Do your gift certificates expire?

How do I schedule an appointment with a gift certicifate?

Can you refund my gift certificate?

Where are you located?

Are you a part of the Wholistic Wellness Center?

Can you tell me more about The Wholistic Wellness Center?

Where do I park?

Is your location ADA Accessible?

still need support?

Reach out,

we would love to help.

:: CURIOSITIES ::

SUPPORTIVE ANSWERS TO COMMONLY ASKED QUESTIONS

Cancellations

How do I cancel an appointment?

Late Arrival

No Shows

Do your gift certificates expire?

How do I schedule an appointment with a gift certicifate?

Can you refund my gift certificate?

Where are you located?

Are you a part of the Wholistic Wellness Center?

Can you tell me more about The Wholistic Wellness Center?

Where do I park?

Is your location ADA Accessible?

still need support?

Reach out,

we would love to help.

SUPPORTIVE ANSWERS TO
COMMONLY ASKED QUESTIONS